Shipping Policy
Thank you for shopping at Ascend Shop.
The following are our shipping and delivery policies.
1. Shipping Area
We provide shipping within Taiwan.
International shipping may be available for certain products depending on checkout options.
2. Processing Time
Orders will be processed within 1–5 business days after payment is completed (excluding weekends and holidays).
Shipping may be delayed due to stock availability, weather conditions, or logistics issues.
3. Shipping Methods
We provide the following delivery methods depending on the order:
Home delivery
Convenience store pickup
Postal delivery
Available methods will be shown at checkout.
4. Delivery Time
Delivery usually takes 1–3 business days after shipment.
Delivery time may vary depending on location and logistics provider.
5. Shipping Fees
Shipping fees depend on delivery method and destination.
Actual shipping cost will be shown at checkout.
Free shipping promotions may apply according to store announcements.
6. Shipping Information
Customers must provide accurate name, phone number, and address.
We are not responsible for delivery failure caused by incorrect information.
7. International Shipping
International orders may be subject to customs duties or taxes.
These fees are the responsibility of the customer.
Delivery time may vary depending on customs and local logistics.
8. Contact Information
Email: ascendshop928@gmail.com
Phone: +886-3-8266268
Business Hours: Mon–Fri 09:00–18:00 (GMT+8)
